Privacy Policy

Who We Are

The website is owned by Hollycorn N.V. (No. 144359, Heelsumstraat 51, E-Commerce Park, Curaçao). We act as the data controller and process personal data to provide services and comply with the law.
DPO: [email protected] · Support: [email protected] and Live Chat.

Who the Site Is For

Services are for 18+ only. If we discover data relating to minors, access will be terminated and records handled in line with applicable law.

Key Terms (Brief)

• Personal data — information about an identified/identifiable person.

• Processing — any operation on data (collection, storage, use, deletion, etc.).

• Profiling — automated assessment of behavioral aspects; final decisions are made by humans.
  Other roles (controller, processor, recipient, third party) have the meanings given in the GDPR.

What We Collect

1. Data you provide: name, date of birth, country/address, email, phone, username, KYC docs (ID, proof of address, source of funds/wealth), payment details.

2. Technical data: IP, browser/OS, time zone, cookies, URL paths.

3. Gaming & transactional: deposits/withdrawals, bets, games played, session length, bonuses, limits, RG/AML classification.

4. Analytics: onsite events, logs, clicks, timestamps.

5. From other sources: age/identity verification providers, sanctions/PEP checks, regulators, other Group sites.

6. Special categories (only if you provide them and required by law): Responsible Gaming data; information that may be inferred from documents.

How We Use Data

• Service delivery: registration, deposits/withdrawals, support, complaint handling.

• Legal & compliance: KYC/AML/CTF checks, license requirements.

• Security & fraud control: risk assessment, detection of bonus abuse and VPN/proxy misuse.

• Responsible Gaming: risk assessment and protective measures where needed.

• Marketing: communications about our brands and partners based on consent or legitimate interests (you can opt out in your profile).

• Personalization & analytics: improve the site and measure promo effectiveness.

• Aggregated reports: de-identified statistics.

For certain purposes we use profiling with human review; detailed logic is not disclosed to prevent circumvention of our controls.

Legal Bases

• Contract (to deliver gaming services).

• Legal obligation (AML/KYC, regulatory requirements).

• Legitimate interests (security, fraud prevention, analytics).

• Consent (some marketing activities and cookies).

Your Settings & Contact

• Manage consents in your profile at spinrise.com/user, or write to [email protected] / Live Chat.

• For privacy questions and complaints, contact [email protected]. If there’s no reply within 10 days, please resend via another channel. We usually respond within 1 month (extensions possible for complex requests).

Sharing with Third Parties

Data may be shared, on a need-to-know basis and under our instructions, with:

• Group companies (service delivery, AML/RG, fraud prevention);

• Employees under NDAs (support, VIP, finance, risk/AML, DPO);

• Game providers and payment processors;

• Marketing vendors (with your consent);

• Lawyers/consultants; communication tools; KYC/AML providers;

• Regulators, courts, law enforcement where required by law;

• In case of business reorganization (with prior notice).
  Third parties must not use the data for their own purposes and must comply with our security standards.

International Transfers

Data may be processed outside the EU/EEA for payments, gaming, and checks. We use EU Standard Contractual Clauses and other safeguards.

Retention

We keep data only as long as necessary for stated purposes and legal requirements. Due to EU AML rules, player data are retained for at least 5 years after the last transaction or account closure. We may use anonymized derivatives to improve services.

Your Rights (GDPR)

You can access your data, rectify, erase (where no retention duty applies), object to processing based on legitimate interests, restrict processing, obtain portability, withdraw consent, and lodge a complaint with a supervisory authority. We may request proof of identity to fulfill your request.

Automated Decisions

We generally do not make decisions solely by automated means. If we do in individual cases, we will inform you where legally required.

Security

We apply technical and organizational safeguards, limit employee access, and support 2FA. You are responsible for keeping your login credentials confidential.

Policy Updates

We may update this policy. By continuing to use the Site, you accept the current version. Please review it periodically.